Hostaku review:
Is Hostaku worth it in 2026?

30-second summary

Hostaku is a small web hosting company that has been operating since 2020. It offers shared, enterprise, VPS, reseller, and dedicated hosting with servers in Canada, the United States, and France. Plans run on LiteSpeed web servers and include free SSL and DDoS protection.

The company has a serious transparency problem. Most headline prices require a promo code, so the real cost is double what you see advertised. Several product categories are currently out of stock. We also found zero independent user reviews, which makes it impossible to assess real-world performance.

Recommended alternatives

• Hostinger – Best for budget seekers willing to pay 4 years upfront.
• MarbleHost – Best if you want a free trial with no credit card required, premium features included as standard, and zero renewal price hikes.
• SiteGround – Best for large sites prioritizing premium support over price.

Pricing transparency

This is the most important issue with Hostaku, and it is worth reading carefully.

Every price displayed on the website — for shared, enterprise, VPS, reseller, and dedicated hosting — already includes a 50% discount from the promo code 50OFF. The code is shown next to each plan on every product page, with no stated expiration date. In practice, this means the prices look half as expensive as they actually are.

A few concrete examples:

• The shared hosting Starter plan is shown at $4.99/year. The actual price without the code is $9.99/year.
• The Enterprise Advanced plan is shown at $7.49/month. Without the code, it is $14.99/month.
• The Enterprise Premium plan is shown at $14.99/month. Without the code, it is $29.99/month.

Because the discount appears to be permanent, new customers can always apply the code. But renewal prices are not clearly stated anywhere on the website. If the code only works on the first purchase — which is a common practice in the hosting industry — your price at renewal could double.

There is also a straightforward error in the main navigation menu. It lists dedicated hosting "Starting from $19.99." The dedicated server page, however, shows no server under $69/month. The $19.99 figure does not match any product in the checkout system. All dedicated servers are currently listed as "Restocking," so the advertised entry price cannot be verified at all.

Product availability

A large share of Hostaku's product catalog is currently unavailable to order.

• Reseller hosting: All four advertised plans are marked "Out of Stock." No reseller plan can be ordered.
• Dedicated servers: All 12 server configurations are listed as "Restocking." None are available.
• VPS hosting (advertised plans): The main VPS page shows three plans at $4.99–$14.99/month — all marked "Out of Stock."

The VPS situation is more complex than it first appears. The checkout system contains unlisted VPS plans that do not appear on the public VPS page at all. These are available in two locations: Montreal, Canada (from $11.99/month) and Roubaix, France (from $9.99/month). A customer who gives up after seeing "Out of Stock" on the main VPS page would never know these options exist.

In practice, only shared hosting and enterprise hosting are fully available and clearly described at the time of this review.

Managed or unmanaged? A direct contradiction

The Hostaku homepage promotes the company as providing "Fully Managed Hosting Solutions." This phrase appears in the features section and implies that the Hostaku team handles server-level maintenance and technical issues on your behalf.

The contact page contradicts this. Under the Quick Answers section, the very first line states: "All our services are unmanaged."

Unmanaged hosting means you are responsible for server administration yourself — security patches, software updates, configurations. This is a critical difference, especially for users without technical experience.

These two statements cannot both be true. Based on the contact page FAQ, all Hostaku services should be treated as unmanaged. The homepage claim appears to be inaccurate marketing copy.

Refund policy

Hostaku offers a 10-day refund window for shared, enterprise, and reseller hosting. The following are not eligible for any refund: VPS hosting, dedicated servers, domain registrations, SSL certificates, and managed add-on services.

There is an important condition buried in the policy: "If we can fix the issue then a refund will not be issued." This means the refund is not unconditional. If you request your money back and the support team believes they can resolve the problem, they can deny the refund.

This is different from a standard money-back guarantee. A true money-back guarantee lets you cancel for any reason. Hostaku's policy gives the company discretion to refuse your refund if they offer an alternative fix.

There is also a direct contradiction on the dedicated server page, which displays a "10 Day Refund Guarantee" badge. The refund policy page explicitly excludes dedicated servers. Do not rely on that badge when evaluating dedicated hosting plans.

Terms of service restrictions

Several activities are prohibited on all Hostaku servers:

• VPN, Tor, and torrent services — running any of these is explicitly banned
• Cryptocurrency mining — prohibited on all plans
• Video or image sharing platforms — YouTube-style or image hosting sites are not permitted
• Shared storage services — Dropbox-style platforms are banned
• Warez, phishing, spam, and financial fraud

The Terms of Service can be changed at any time without advance notice. Continued use of the service is treated as acceptance of the updated terms. This is common in the industry, but it is worth knowing.

Technical infrastructure

Shared and enterprise hosting runs on LiteSpeed web server with CloudLinux as the operating system. LiteSpeed is a fast alternative to Apache and handles WordPress and PHP-based websites well.

The control panel depends on the server location. Montreal (Canada) servers use cPanel, which is the most widely known hosting control panel. Las Vegas and France servers use DirectAdmin, which is a lighter alternative. Both are capable, but cPanel has a larger community and more documentation available online.

Softaculous is included for one-click installation of WordPress and other popular applications. Free SSL (Let's Encrypt) and free DDoS protection are included on all plans. VPS servers use KVM virtualization, which provides full isolation between customers.

The uptime guarantee is 99.9%, which theoretically allows for up to about 8.7 hours of downtime per year. There is no public status page — the server status page requires a customer login — so independent uptime verification is not possible.

It is worth noting that Hostaku does not operate its own servers. The company uses the white-label reseller infrastructure of CrocWeb, a Canadian cloud hosting provider. This is visible from the nameservers assigned to Hostaku's domain (ns100/ns200.hostwhitelabel.com), which belong to CrocWeb's reseller platform. This is common practice in the hosting industry, but it is not disclosed on the Hostaku website. The quality of the underlying hardware and network ultimately depends on CrocWeb, not on Hostaku directly.

Server locations

According to Hostaku's contact page, servers are located in the United States (Las Vegas), Canada (Montreal), and France. The shared hosting page labels the third location as "Luxembourg, EU," but checkout data and the VPS page consistently show this location as Roubaix, France. Luxembourg and France are two different countries. The discrepancy is unexplained and has not been corrected despite being present on the live website.

Customer support

Hostaku lists four contact options: email, ticket system, live chat, and Skype.

The email address is listed as available 24/7, though the website notes responses come "mostly in EU daylight" hours. This suggests the team operates on a European schedule.

The live chat is powered by Tawk.to, a third-party chat widget. It is accessible directly from the website.

Skype support is limited to weekdays, from 9:00 AM to 3:00 PM GMT+2. However, the Skype link on the contact page is broken — it points to a non-existent page on Hostaku's own website instead of a Skype address. A customer trying to reach support through Skype would hit a dead end.

There is no phone number listed anywhere on the website.

For a small hosting company, email and live chat coverage is typical. The broken Skype link and limited hours for that channel are poor signs, especially since it is actively promoted on the support page.

Company background

Hostaku was founded in January 2020. The domain was registered on February 27, 2020, which aligns with this date. The company is over five years old but remains small and hard to verify independently.

The owner's identity is hidden behind a domain privacy service (Dynadot). There is no physical address anywhere on the website, and no phone number is listed. The only contact information is two email addresses.

One of the testimonials displayed on the main page is notable. It reads: "I'm a friend of the admin so my review is biased. However, I have seen Hostaku grow from a small 1-man operation to a full-fledged business!" This confirms that Hostaku started as a one-person operation. Whether it has grown significantly is unclear.

The website footer still displays © 2020 as the copyright date — never updated in five years of operation. The company blog was last updated in October 2021 and has not had a new post since. These are minor details, but they add to the picture of a company with limited ongoing investment in its public presence.

User reviews

We searched for user reviews of Hostaku on Trustpilot, HostAdvice, WebHostingTalk, LowEndTalk, LowEndBox, Reddit, and ConsumerAffairs.

We found no user reviews on any of these platforms.

This is unusual for a company that has been in operation for more than five years. Even small hosting providers typically accumulate some public feedback over that period. The complete absence of independent reviews makes it impossible to assess real-world uptime, support response times, or billing practices from firsthand accounts.

The only review-style content we found was a single post on WebHostVoice, a minor hosting forum. It follows a generic promotional format and does not describe any firsthand experience with the service.

The lack of reviews is not direct proof of poor service. It most likely reflects a very small customer base. But for anyone considering signing up, you would be among the first people to leave a public record of the experience. There is no track record to rely on.

Hostaku alternatives

Hostaku vs MarbleHost

• Choose Hostaku if you want a cheap entry-level shared hosting plan with LiteSpeed performance and a choice of server location, and you do not mind unclear renewal pricing, zero publicly verifiable user reviews, and most product categories being unavailable.
• Choose MarbleHost if you want predictable pricing with no renewal price traps, premium features included as standard, and a completely risk-free 30-day trial with no credit card required.

Frequently asked questions

What is Hostaku's promo code?

The code 50OFF gives a 50% discount on all plans. At the time of this review, this code was displayed permanently next to every plan on every product page, with no visible expiration date. Always apply it at checkout — the headline prices on Hostaku's website are based on this discount being applied.

Is VPS hosting actually available at Hostaku?

The featured VPS plans on the main VPS page ($4.99–$14.99/month) are marked out of stock. However, separate VPS plans exist in the checkout system that are not listed on the VPS page. These are in Montreal, Canada (from $11.99/month) and Roubaix, France (from $9.99/month). You need to browse the checkout directly to see them.

Where are Hostaku's servers located?

According to the contact page, servers are in the United States (Las Vegas), Canada (Montreal), and France. The shared hosting page labels the French location as "Luxembourg, EU," but all other evidence — including the checkout system and VPS page — points to Roubaix, France as the actual location.

Is Hostaku managed or unmanaged hosting?

Based on the FAQ on Hostaku's own contact page, all services are unmanaged. This contradicts the homepage, which advertises "Fully Managed Hosting Solutions." Treat all Hostaku services as unmanaged, meaning server-level maintenance and security are your responsibility.

Does Hostaku have a money-back guarantee?

Hostaku offers a 10-day refund window for shared, enterprise, and reseller hosting. The refund is not automatic — the policy states that if the support team can fix your problem, they may deny the refund. VPS hosting, dedicated servers, and domains are not eligible for any refund.

Can I run a VPN or use Tor on Hostaku?

No. Hostaku's Terms of Service explicitly prohibit running VPN services, Tor nodes, and torrent clients on any plan.

Sources

• Hostaku – homepage
• Hostaku – shared hosting plans
• Hostaku – enterprise hosting plans
• Hostaku – VPS hosting plans
• Hostaku – dedicated server plans
• Hostaku – reseller hosting plans
• Hostaku – about page
• Hostaku – contact and support page
• Hostaku – terms of service
• Hostaku – refund policy
• Hostaku – checkout, VPS Montreal
• Hostaku – checkout, VPS Roubaix
• Hostaku – checkout, shared hosting Luxembourg/France prices
• WHOIS – hostaku.com domain registration data
• myip.ms – hostwhitelabel.com infrastructure
• CrocWeb – cloud reseller hosting program
• WebHostVoice – Hostaku review thread